At Uncubed ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using Uncubed, you agree to the practices described here.
1. Information We Collect
We collect the following types of information when you use Uncubed:
- Account Information: Name, email address, and password when you create an account.
- Project Data: Business ideas, answers to refinement questions, generated outputs, and interactions with the AI advisor.
- Payment Information: If you subscribe, payments are processed securely by Razorpay. We do not store your full payment details.
- Usage Data: Logs of how you use Uncubed, including pages visited, features used, and device/browser type.
- Cookies and Analytics: We may use cookies and third-party analytics (e.g., Google Analytics, Vercel, Sentry) to understand usage and improve the service.
- Feedback: Any feedback you provide to help improve Uncubed.
2. How We Use Your Information
We use your information to:
- Provide and improve the Uncubed platform.
- Personalize your experience, including AI outputs and advisor interactions.
- Handle payments and account management.
- Monitor system stability, prevent fraud, and ensure security.
- Communicate with you (service updates, feature announcements, feedback requests, and marketing emails if you opt in).
- Analyze product quality and improve AI responses (with your consent).
3. Sharing of Information
We do not sell your data. We may share limited information with:
- Service Providers: e.g., Supabase (database/auth, hosted in India), OpenAI & Anthropic (AI APIs), Razorpay (payments), Azure (hosting).
- Legal Obligations: If required by law or to protect our rights and users.
4. Data Retention & Encryption
- We keep your account and project data for as long as your account is active.
- Data Encryption: Your business ideas are encrypted after 30 days to protect your privacy while allowing us to improve our AI quality.
- Anonymized Analytics: We use anonymized data (no personal information) for long-term product improvement and trend analysis.
- You may request deletion of your account and data at any time by contacting us.
- We may retain limited usage logs for security and troubleshooting.
5. Your Rights
Depending on where you live, you may have rights to:
- Access and download your data.
- Request corrections or deletion.
- Opt out of non-essential communications.
To exercise these rights, email us at support@uncubed.me
6. Security & Data Protection
- Row Level Security (RLS): Your data is protected at the database level - you can only access your own projects, conversations, and data.
- Encryption: All data is encrypted in transit and at rest using industry-standard encryption.
- Access Controls: Strict access controls ensure only authorized personnel can access your data.
- Audit Logging: All data access is logged for security monitoring.
However, no system is 100% secure.
7. Data Analysis Consent
To improve our AI and provide better service, we may analyze your project data. You can control this through:
- Opt-in Consent: You can choose to allow detailed analysis of your ideas to help improve Uncubed.
- Default Protection: By default, your ideas are protected and only used for your own AI interactions.
- Anonymized Analytics: We use anonymized data (no personal information) for product improvement.
- Time-based Protection: Your ideas are automatically encrypted after 30 days for additional privacy.
8. Children's Privacy
Uncubed is not intended for children under 16. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy as our service evolves. We will notify users by email or in-app when significant changes occur.
10. Contact Us
For questions about this Privacy Policy, contact:
Uncubed
Email: contact@uncubed.me